Support for Programs of the Fragrance Foundation

“At Nordstrom, we try hard to provide our customers with the best service possible and that includes making sure that our beauty advisors are educated and informed. We value The Fragrance Foundation and see the certification process as a way to enhance our beauty advisors’ knowledge and expertise. Nordstrom has been a part of the Certification Program from the very beginning and year after year we look forward to offering this exceptional educational program to our people. It’s our Certified Fragrance Sales Specialists who offer a real point of difference to our customers. Their diligence with The Fragrance Foundation Certification program has placed them in a position as an expert within our department as well as in the industry. We know with their added knowledge they are able to create a unique shopping experience and a trusting relationship with our customers.”

Mitzi Rogers
Merchandise Manager, Fragrance
NORDSTROM

“The Fragrance Foundation Certification Program is an excellent way for professionals in the beauty industry to expand their knowledge. As a result of the program my confidence has soared which further allows me to reach my goal of enhancing each customer’s shopping experience. The knowledge I’ve gained will continue to help me grow as my career advances to a management position!”

Amanda Markey
2011 C.F.S.S. Top Scorer
NORDSTROM, Ross Park
Pittsburgh, PA

“There is nothing like a well-connected, knowledgeable and passionate Sales Associate to give a customer a great fragrance purchasing experience. The ones I know are “Certified” by The Fragrance Foundation with the credentials CFSS. For over 10 years, I have been supportive of this very well designed program and would not have done so if I did not see the result in sales. I can say that there is nothing more important than a knowledge-enthusiast in fragrance who will take the client on a journey through olfactive possibilities. The CFSS brings to the selling teams the boost ofconfidence and the pride of working in the industry, but ultimately, the image, the message, and you can do the math…the retail growth! Sales are over-achieved by the most engaged individuals who have taken the time to not only create a fun, educational experience, but have succeeded in gaining the customer’s loyalty as well.”

Pierre Salamon
Vice President, Global Training & Branding Development
VICTORINOX AG

“The Fragrance Selling Specialists at Dillards are the backbone of our selling team. The additional education provided by The Fragrance Foundation’s Certification Program has impacted our total fragrance sales. Our selling specialists have shown an increase in motivation, innovation and excitement about the fragrance business.”

Donna Thompson
Divisional Merchandise Manager – Fragrances
DILLARDS

“At Dior, this program has been a tremendous education opportunity for our Dior Fragrance Specialists and is an essential step to their career growth. The skills learned truly enhance the luxury, customized fragrance experience for our clients.”

Christine Duellman
Director of Education
CHRISTIAN DIOR PERFUMES

“I am honored to be a part of the Certified Fragrance Selling Specialist Program. This program truly creates industry experts and I would recommend it to anyone looking to hone their selling skills. I am utilizing the information I gained to help develop 50 salespeople on my cosmetic floor so that each day we can introduce our customers to not just one fragrance that ‘smells pretty’, but to a fragrance wardrobe that invokes their senses and captivates their spirit.”

Nicole Maki
2011 C.F.S.S. Top Scorer
Assistant Department Manager
Cosmetics & Fine Fragrances
NORDSTROM Mall of America